Traditional Smart Lock

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Specs

Product Type: Deadbolt

Style: Transitional

Entry Has Smart Key: No

ANSI Grade: Grade 2

Min Door Thickness: 1-3/8 inches

Max Door Thickness: 2 inches

Assembled Length: 1-3/16 inches

Assembled Width: 2-7/8 inches

Assembled Height: 5

Cross Bore: 2-1/8 inches

Colours

Documentation

Changing the batteries

1) Remove battery pack.

2) Dispose of batteries.

3) Install new batteries in the battery pack.

4) Reinstall battery pack.

Status LED Colours

Blinking green: Unlocked

Blinking green and red: Unlocked, Low Battery

Blinking amber: Locked

Blinking amber and red: Locked, Low Battery

Blinking red (even when switch #1 is off): Low Battery

Create a door lock low battery notification

Log in to the Alarm.com app.
Tap .
Tap Notifications.
Tap .
Tap .
Tap System Event.
Enter the desired name for the new notification rule.
In Important, select A device has low battery.
In Recipients, tap Add to add notification recipients.
Tap to select your desired recipients from the Address Book, or add an unlisted recipient by tapping Add Contact.
Tap Close.
Verify the notification is configured with the correct settings.
Tap Save.

Create a Lock Activity notification

Log in to the Alarm.com app.
Tap
Tap Notifications.
Tap .
Tap .
Tap Lock Activity.
Rename the rule.
In When, tap to select the locks to be notified about.
In Is, tap to select the lock action to be notified about.

Note: The notification will include the name of the lock that performed the desired action. If unlocked by a user code, the name of the user will also be included. For remote actions, the login name that performed the action on the lock will be included in the notification.
In During this time frame, tap to select when to receive notifications.
- At All Times will send a notification any time of day if the lock status changes.
- Only during the following times will specify specific days and times that the notifications will be sent.
To add notification recipients, tap the Add.
Tap to select the desired recipients from the Address Book, or add an unlisted recipient by clicking Add Contact.
Tap Close.
Verify the notification is configured with the correct settings.
Tap Save.

Create a lock left unlocked notification

Log in to the Alarm.com app.
Tap .
Tap Notifications.
Tap .
Tap .
Tap Lock Left Unlocked.
Enter the desired name for the new notification.
In When any of these locks, tap to select the locks to be notified about.
In Is Left Unlocked, select either of the following:
- For this duration to select the number of minutes the door must be left open to receive the notification.
- When select people cross a Geo-Fence to select when specific users enter or exit a location.
In During this time frame, select either of the following:
- At All Times will send a notification any time of day if the lock is left unlocked.
- Only during the following times to select specific days and times that the notifications will be sent.
In Recipients, tap Add to add notification recipients.
Tap to select the desired recipients from the Address Book, or add an unlisted recipient by tapping New.
Tap Close.
Verify the notification is configured with the correct settings.
Tap Save.

Lock and Unlock from the App

On the app’s home screen, tap the Lock icon (padlock) to toggle its state between locked and unlocked.

Automation Rules from the App

Create “Scenes” (e.g., “Away” or “Sleep”) that lock doors automatically when the security system is armed.

Factory Reset

If you wish to restore your SmartCode lock to factory default settings and delete all codes associated with it, perform the following procedure.

Note: Once the lock is reset, it may need to be re-included in your control system. Perform the Inclusion process again to add the lock back into your network and controller.

1) Remove battery pack.

2) Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the status LED flashes red.

3) Press the Program button once more. When the LED flashes green, the lock has been reset.

* Note: A quick way to determine that the lock has been reset is to press the Lock button while the door is open. If the latch bolt does not extend to lock, then the lock has been successfully reset.

Add a New Lock from the App

Tap Menu > Add Device > Lock to pair a new smart lock with the system.

Add or delete door lock user codes

Log in to the Alarm.com app.
Tap .
Tap Users.
Tap to select the user to manage lock access.
- If the user has not yet been created, tap .
Tap .
In Access Code, enter the user’s desired code.
Tap to toggle which devices to grant access to.
Tap Save. Allow a few minutes for the changes to send to the lock.
If the user should only have access to the devices during specific times, tap Time to select the user’s access period to the device. Once the desired access period is selected, tap Save.

Help Videos

How to change batteries

FAQs

Q: How do I lock and unlock the Traditional Smart Lock?

You can lock or unlock the Traditional Smart Lock using the touchscreen keypad, the physical key with SmartKey, or through your smart home system when connected via Z-Wave. The motorized deadbolt locks with a single touch on the keypad.

Q: How many user codes can I program into the Traditional Smart Lock?

The Traditional Smart Lock supports up to 30 unique user codes, plus one master code for full control.

Q: Does the Traditional Smart Lock work with the Alarm.com app?

Yes. When paired to a compatible security panel or Z-Wave controller, the Traditional Smart Lock can be controlled through the Alarm.com smart home app. You can lock and unlock the door, manage user codes, and check door status remotely.

Q: Why isn’t a user code working in the smart home app?

If a code stops working, check that the user still has lock access enabled in the app. Removing and re-adding the user or re-syncing the lock with your system usually resolves the issue.

Q: What happens when the batteries are running low?

The Traditional Smart Lock provides low-battery warnings through the keypad and audible alerts. It uses four AA batteries, and you’ll receive advance notice so you can replace them before the lock loses power.

Q: Can I re-key the Traditional Smart Lock if I lose a key?

Yes. Thanks to SmartKey technology, you can re-key the lock yourself in seconds using your current key and the SmartKey tool. No locksmith required.

Q: Why doesn’t the lock status always update in the app after I lock it manually?

If the lock is operated manually at the door, the app may not update instantly depending on your panel connection. Ensuring strong Z-Wave communication or re-pairing the lock typically fixes delayed status updates.

Q: Can the Traditional Smart Lock lock itself automatically?

Yes. Auto-lock settings allow the door to lock automatically after a set period of time, helping prevent accidentally leaving your door unlocked.

Q: What should I do if the Traditional Smart Lock isn’t responding in the app?

First, refresh the app and check your security panel’s connection. If issues persist, removing and re-adding the lock to the Z-Wave network often restores communication.

Q: Can I still use the physical key if my smart home system is offline?

Absolutely. The physical SmartKey works independently of the smart home system, so you can always unlock the door with a key if your app or panel is unavailable.

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