Home » Support » Resources » Smart Lock Resources » IQ Smart Lock Resources
Specs
Bolt Type: Motorized / Standard deadbolt
Backset: 2 3/8” / 2 3/4” Adjustable (60/70mm)
Door Prep: 1 1/2” / 2 1/8” (38/54mm)
Door Thickness: 1 3/8” ~ 2 1/4” (35-58mm) automatic adjustment
Unlocking Method: PowerG wireless communication (via App and Panel), Button keypad, key, thumb-turn
Code Capacity: User code x 250
Code Length: 4-8 digits
Override Key Cylinder: Yes
Cylinder: KW1 keyway
Working Voltage: DC 6V
Battery (Not included): AA x 4
Working Temperature Exterior: -35˚C to 66˚C
Working Temperature Interior: 0˚C to 60˚C
IP Rating: Exterior assembly: IP54
Lockout Mode: (Wrong entry limit) Keypad lockout for 3 minutes after 10 entries of invalid user code
Low Battery Alarm: Yes
Battery Life: Min. 12 months (6 user code unlock events, and 10 unlocking and lock cycles for each day)
Certifications: FCC, IC, ANSI BHMA A156.36 Grade 2, UL10C (20min Fire Rating)
IoT Connection: PowerG
Product Weight: 3.6 LB
Operating Humidity Exterior: 100% condensing
Operating Humidity Interior: 20% – 95% non-condensing
Colours
Documentation
Changing the batteries
2) Dispose of batteries.
3) Install new batteries in the battery pack.
4) Reinstall battery pack.
Create a door lock low battery notification
- Log in to the Alarm.com app.
- Tap
.
- Tap Notifications.
- Tap
.
- Tap
.
- Tap System Event.
- Enter the desired name for the new notification rule.
- In Important, select A device has low battery.
- In Recipients, tap Add to add notification recipients.
- Tap to select your desired recipients from the Address Book, or add an unlisted recipient by tapping Add Contact.
- Tap Close.
- Verify the notification is configured with the correct settings.
- Tap Save.
Create a Lock Activity notification
- Log in to the Alarm.com app.
- Tap
- Tap Notifications.
- Tap
.
- Tap
.
- Tap Lock Activity.
- Rename the rule.
- In When, tap to select the locks to be notified about.
- In Is, tap to select the lock action to be notified about.
Note: The notification will include the name of the lock that performed the desired action. If unlocked by a user code, the name of the user will also be included. For remote actions, the login name that performed the action on the lock will be included in the notification. - In During this time frame, tap to select when to receive notifications.
- At All Times will send a notification any time of day if the lock status changes.
- Only during the following times will specify specific days and times that the notifications will be sent.
- To add notification recipients, tap the Add.
- Tap to select the desired recipients from the Address Book, or add an unlisted recipient by clicking Add Contact.
- Tap Close.
- Verify the notification is configured with the correct settings.
- Tap Save.
Create a lock left unlocked notification
- Log in to the Alarm.com app.
- Tap
.
- Tap Notifications.
- Tap
.
- Tap
.
- Tap Lock Left Unlocked.
- Enter the desired name for the new notification.
- In When any of these locks, tap to select the locks to be notified about.
- In Is Left Unlocked, select either of the following:
- For this duration to select the number of minutes the door must be left open to receive the notification.
- When select people cross a Geo-Fence to select when specific users enter or exit a location.
- In During this time frame, select either of the following:
- At All Times will send a notification any time of day if the lock is left unlocked.
- Only during the following times to select specific days and times that the notifications will be sent.
- In Recipients, tap Add to add notification recipients.
- Tap to select the desired recipients from the Address Book, or add an unlisted recipient by tapping New.
- Tap Close.
- Verify the notification is configured with the correct settings.
- Tap Save.
Lock and Unlock from the App
Automation Rules from the App
Add a New Lock from the App
Add or delete door lock user codes
- Log in to the Alarm.com app.
- Tap
.
- Tap Users.
- Tap to select the user to manage lock access.
- If the user has not yet been created, tap
.
- If the user has not yet been created, tap
- Tap
.
- In Access Code, enter the user’s desired code.
- Tap to toggle which devices to grant access to.
- Tap Save. Allow a few minutes for the changes to send to the lock.
- If the user should only have access to the devices during specific times, tap Time to select the user’s access period to the device. Once the desired access period is selected, tap Save.
Help Videos
Using the Lock with Smart Home App
Using the Lock with the Panel
Using the Provided Keys
Using the Lock Keypad
FAQs
Q: How long will the lock operate on a set of batteries?
Q: What type of batteries do you recommend?
Q: I am planning to be away for several months. Will my lock operate when I get back?
Q: I replaced my batteries less than a year ago and need to replace them again.
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Home » Support » Resources » Smart Lock Resources » IQ Smart Lock Resources
Specs
Bolt Type: Motorized / Standard deadbolt
Backset: 2 3/8” / 2 3/4” Adjustable (60/70mm)
Door Prep: 1 1/2” / 2 1/8” (38/54mm)
Door Thickness: 1 3/8” ~ 2 1/4” (35-58mm) automatic adjustment
Unlocking Method: PowerG wireless communication (via App and Panel), Button keypad, key, thumb-turn
Code Capacity: User code x 250
Code Length: 4-8 digits
Override Key Cylinder: Yes
Cylinder: KW1 keyway
Working Voltage: DC 6V
Battery (Not included): AA x 4
Working Temperature Exterior: -35˚C to 66˚C
Working Temperature Interior: 0˚C to 60˚C
IP Rating: Exterior assembly: IP54
Lockout Mode: (Wrong entry limit) Keypad lockout for 3 minutes after 10 entries of invalid user code
Low Battery Alarm: Yes
Battery Life: Min. 12 months (6 user code unlock events, and 10 unlocking and lock cycles for each day)
Certifications: FCC, IC, ANSI BHMA A156.36 Grade 2, UL10C (20min Fire Rating)
IoT Connection: PowerG
Product Weight: 3.6 LB
Operating Humidity Exterior: 100% condensing
Operating Humidity Interior: 20% – 95% non-condensing
Available Colours
Documentation
Changing the batteries
2) Dispose of batteries.
3) Install new batteries in the battery pack.
4) Reinstall battery pack.
Create a door lock low battery notification
- Log in to the Alarm.com app.
- Tap
.
- Tap Notifications.
- Tap
.
- Tap
.
- Tap System Event.
- Enter the desired name for the new notification rule.
- In Important, select A device has low battery.
- In Recipients, tap Add to add notification recipients.
- Tap to select your desired recipients from the Address Book, or add an unlisted recipient by tapping Add Contact.
- Tap Close.
- Verify the notification is configured with the correct settings.
- Tap Save.
Create a Lock Activity notification
- Log in to the Alarm.com app.
- Tap
- Tap Notifications.
- Tap
.
- Tap
.
- Tap Lock Activity.
- Rename the rule.
- In When, tap to select the locks to be notified about.
- In Is, tap to select the lock action to be notified about.
Note: The notification will include the name of the lock that performed the desired action. If unlocked by a user code, the name of the user will also be included. For remote actions, the login name that performed the action on the lock will be included in the notification. - In During this time frame, tap to select when to receive notifications.
- At All Times will send a notification any time of day if the lock status changes.
- Only during the following times will specify specific days and times that the notifications will be sent.
- To add notification recipients, tap the Add.
- Tap to select the desired recipients from the Address Book, or add an unlisted recipient by clicking Add Contact.
- Tap Close.
- Verify the notification is configured with the correct settings.
- Tap Save.
Create a lock left unlocked notification
- Log in to the Alarm.com app.
- Tap
.
- Tap Notifications.
- Tap
.
- Tap
.
- Tap Lock Left Unlocked.
- Enter the desired name for the new notification.
- In When any of these locks, tap to select the locks to be notified about.
- In Is Left Unlocked, select either of the following:
- For this duration to select the number of minutes the door must be left open to receive the notification.
- When select people cross a Geo-Fence to select when specific users enter or exit a location.
- In During this time frame, select either of the following:
- At All Times will send a notification any time of day if the lock is left unlocked.
- Only during the following times to select specific days and times that the notifications will be sent.
- In Recipients, tap Add to add notification recipients.
- Tap to select the desired recipients from the Address Book, or add an unlisted recipient by tapping New.
- Tap Close.
- Verify the notification is configured with the correct settings.
- Tap Save.
Lock and Unlock from the App
Automation Rules from the App
Add a New Lock from the App
Add or delete door lock user codes
- Log in to the Alarm.com app.
- Tap
.
- Tap Users.
- Tap to select the user to manage lock access.
- If the user has not yet been created, tap
.
- If the user has not yet been created, tap
- Tap
.
- In Access Code, enter the user’s desired code.
- Tap to toggle which devices to grant access to.
- Tap Save. Allow a few minutes for the changes to send to the lock.
- If the user should only have access to the devices during specific times, tap Time to select the user’s access period to the device. Once the desired access period is selected, tap Save.
Help Videos
Using the Lock with Smart Home App
Using the Lock with the Panel
Using the Provided Keys
Using the Lock Keypad